Q: How far in advance should I book 7Delights for my event?
A: To ensure maximum availability of premium artists, specific themes, & equipment, we recommend booking at least 1 to 6 weeks in advance for social parties & corporate events, and 3 to 6 months in advance for major weddings or large-scale corporate launches. However, if you have a last-minute request, contact us & we will do our best to make it happen!
Q: How long does it take for your team to set up?
A: Setup times vary by service. Simple balloon decorations or a single interactive stall may take 1 to 2 hours. Complex thematic stage setups, intricate lighting riggings, or heavy SFX installations can take anywhere from 4 to 12 hours. We always coordinate directly with the venue to ensure everything is flawlessly set up well before your first guest arrives.
Q: What is your payment policy?
A: To secure your date, artists, and materials, we require an advance payment upon signing the contract. The remaining balance is structured into milestones leading up to, or on the day of the event.
Q: What happens if I need to postpone or cancel my event?
A: We understand that plans can change. If you need to postpone, we will do our best to transfer your booking to your new date, subject to the availability of our artists and vendors. In the case of a total cancellation, any non-refundable deposits made to vendors or materials already purchased will be detailed in our cancellation policy within your contract.